Service Request Ticket - # 74790

Service Request Information

CONTACT Name Schaumburg, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2019 08:41 AM
Department Business Services Phone 88361
Location Email schaumburga@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190480[Edit Inv] (opens in a new window) Bldg/Room TODD 219
Service Tag Description Apple 13in MacBook Pro Touch Ba SpcGry #MUHP2LL/A
Serial No. FVFYXH61L410 Location 2 weeks pile 04/28-05/12

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.14 (Mojave) Software Microsoft Office from XXXX2019009325;

Wireless NIC A4:83:E7:38:EC:34


Bluetooth NIC A4:83:E7:0A:41:98

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Dec 06, 2019 01:55 PM 
Status changed from (2) Scheduled to (5) Completed
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Anthony Franklin Dec 06, 2019 01:55 PM 
Installed drivers - fixed now
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Anthony Franklin Dec 06, 2019 10:00 AM 
Status changed from (1) Pending to (2) Scheduled
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Anthony Franklin Dec 06, 2019 10:00 AM 
11:30am in Todd 219
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Stephanie Magee Dec 06, 2019 08:41 AM 
Ashley has a docking station that is not 
communicating with her scanner 
Scanner: 20101325[Edit Inv]
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