Service Request Ticket - # 74802

Service Request Information

CONTACT Name Rose, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2019 09:58 AM
Department Disability Access Services Phone 88250
Location Email rosem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140478[Edit Inv] (opens in a new window) Bldg/Room NONE
Service Tag Description Dell Latitude E7250 (i7-5600U, 8GB RAM 256HD)
Serial No. 80q6l32 Location Going to PDR

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from Microsoft Desktop Ed license P0096073

Wired NIC 34:E6:D7:36:8E:09


Wireless NIC 60:57:18:99:63:6C


Bluetooth NIC 60:57:18:99:63:70

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Dec 09, 2019 01:44 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Dec 09, 2019 01:44 PM 
done
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Peter Puettmann Dec 09, 2019 01:26 PM 
Task reassigned to Peter Puettmann.
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Stephanie Magee Dec 09, 2019 09:58 AM 
Hello,

I recently had my laptop (20140478) updated to 
Windows 10, but now my H: drive isn't showing 
up. I had this problem before the upgrade, and 
someone had fixed it then. Not sure if the 
problem is with the laptop itself or if it lies 
elsewhere. Either way, could I get someone to 
look at it?

Thanks so much!!!
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