Service Request Ticket - # 74833

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 11, 2019 10:17 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130461[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Mac Pro 3.7GHz Quad-Core Intel Xeon E5
Serial No. F5KLT0ATF9VM Location PDR

CPU 3.7GHz Quad-core Intel Xeon E5, 10MB L3


OS MAC OS X 10.12 (macOS Sierra) Software [TRANSFER: Adobe CS6 Design &Web Prem from P0090067]; Fetch 5.7(free Ed license); Adobe CC201* subscription NamedUser(Denise Visuano) FEB2017

Wired NIC 70:CD:60:F3:A3:42


Wired NIC 70:CD:60:F3:A3:45


Wireless NIC 18:AF:61:B8:48:76


Bluetooth NIC 18:AF:61:B8:48:77

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Dec 19, 2019 04:36 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Dec 11, 2019 01:17 PM 
Started updated before lunch on 12/11/19.
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Megan Thibeault Dec 11, 2019 11:34 AM 
Task reassigned to John Rushing.
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Alix Karkanen Dec 11, 2019 10:17 AM 
****This is an email****
Good morning! I need to update the operating 
system on my Mac, in order to update to current 
Adobe Cloud software. 

macOS Sierra Version 10.12.6 to 10.13 or later

#20130461[Edit Inv] (MacPro)
Anytime is good for me. I'm here for most of the 
day today, if that's doable for you.

ty!
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