Service Request Ticket - # 74844

Service Request Information

CONTACT Name Barnes, Marion   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2019 09:58 AM
Department Strategic Communications & Marketing Phone 89329
Location Email barnesm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150652[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 20X5GC2 Description Dell Latitude E7270 (i5-6300U, 8GB RAM 256HD)
Serial No. 20X5GC2 Location PDR 2023 Giveaway

CPU Intel Core i5-6300U (Dual Core, 2.4GHz, 3MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:05:C2:56


Wireless NIC E4:B3:18:56:A0:E0


Bluetooth NIC E4:B3:18:56:A0:E4

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Dec 12, 2019 02:43 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Dec 12, 2019 02:43 PM 
This is all good, she was already set up as a named user 
she just needed help with the adobe desktop app
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Megan Thibeault Dec 12, 2019 11:02 AM 
Task reassigned to Gino Salazar.
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Alix Karkanen Dec 12, 2019 09:58 AM 
****This is an email****
Hey there, I need to have a license for the Adobe 
Creative Suite for my work in the MarCom office. 
How can we make that happen?
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