Service Request Ticket - # 74865

Service Request Information

CONTACT Name Laine, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 13, 2019 01:05 PM
Department Education & Leadership Phone 89289
Location Email lainem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20190151[Edit Inv] (opens in a new window) Bldg/Room RWEC 162
Service Tag Description Apple 13in MacBook Pro Touch Ba SpcGry #MUHP2LL/A
Serial No. FVFYQ28XL410 Location Mariah Laine, NTT Instructor Ed & Leadership

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.14 (Mojave) Software Microsoft Office from XXXX2019009325;

Wireless NIC 38:F9:D3:CD:83:6F


Bluetooth NIC A4:83:E7:0C:D9:75


TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public

Entered by Date Memo
Gino Salazar Dec 16, 2019 08:09 AM
Status changed from (1) Pending to (5) Completed
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Gino Salazar Dec 16, 2019 08:09 AM
I helped her out with this at the end of the day friday
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Stephanie Magee Dec 13, 2019 01:23 PM
Task reassigned to Gino Salazar.
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Stephanie Magee Dec 13, 2019 01:23 PM
Priority changed from (3) Priority to (2) High Priority.
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Stephanie Magee Dec 13, 2019 01:05 PM
Adobe acrobat is giving an error message saying 
access denied. She would like someone to go out 
and take a look. 
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