Service Request Ticket - # 74881

Service Request Information

CONTACT Name Hanson, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 16, 2019 01:24 PM
Department Campus Public Safety Phone 88481
Location Email hansonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180600[Edit Inv] (opens in a new window) Bldg/Room PS
Service Tag HS7B8S2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. HS7B8S2 Location Mike Hanson, Public Safety Sergeant

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC C8:F7:50:0D:58:5A


Wireless NIC FC:77:74:F1:74:8A


Bluetooth NIC FC:77:74:F1:74:8E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Dec 17, 2019 09:31 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Dec 16, 2019 02:08 PM 
Task reassigned to Joe Collinsworth.
 Add Attachment
Tricia Flaherty Dec 16, 2019 01:24 PM 
This is on the inventory counter in ITC008 with COPY of 
invoice for them to keep.  If Mike Hanson not around then 
Rebecca Chiles may be able to arrange for setup and 
delivery for use with laptop W#20180600[Edit Inv]
 Add Attachment