Service Request Ticket - # 74898

Service Request Information

CONTACT Name Loudenback, Audrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 18, 2019 11:36 AM
Department Multicultural Student Services Phone 88834
Location Email loudena@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170673[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
Serial No. C02W245KHV29 Location PDR pile

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511;

Wireless NIC 8C:85:90:9A:C9:E3


Bluetooth NIC 8C:85:90:9C:F3:55

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Dec 18, 2019 01:26 PM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Dec 18, 2019 11:44 AM 
Task reassigned to Joe Collinsworth.
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Stephanie Magee Dec 18, 2019 11:44 AM 
Task reassigned to Katherine Reynoso.
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Stephanie Magee Dec 18, 2019 11:36 AM 
Priority changed from (3) Priority to (2) High Priority.
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Stephanie Magee Dec 18, 2019 11:36 AM 
Audrey doesn't have Adobe Pro on her machine or 
atleast can't find it. Has been using VDI this 
whole time but VDI doesn't have Adobe?
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