Service Request Ticket

Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Dec 18, 2019 03:46 PM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20170497 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	GCYXHF2	Description	Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
	Serial No.	GCYXHF2	Location	PDR 2023 Giveaway

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	jcollinsworth17@wou.edu	88925

Entered by	Date	Memo
Joe Collinsworth			Email Public
Entered by	Date	Memo
Joe Collinsworth	Jan 23, 2020 10:02 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Joe Collinsworth	Jan 23, 2020 10:01 AM	tested and it works fine for me	Add Attachment
Stephanie Magee	Jan 23, 2020 09:56 AM	Task reassigned to Joe Collinsworth.	Add Attachment
Megan Thibeault	Jan 14, 2020 03:25 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Katherine Reynoso	Jan 14, 2020 01:01 PM	Task reassigned to UCS Tech.	Add Attachment
Gino Salazar	Jan 06, 2020 11:46 AM	Task reassigned to Katherine Reynoso.	Add Attachment
Gino Salazar	Jan 02, 2020 09:54 AM	Task reassigned to Gino Salazar.	Add Attachment
Katherine Reynoso	Dec 20, 2019 04:01 PM	I wasn't able to check. Someone was using the VDI system.	Add Attachment
Katherine Reynoso	Dec 20, 2019 01:29 PM	Task reassigned to Katherine Reynoso.	Add Attachment
Stephanie Magee	Dec 18, 2019 03:46 PM	Bad monitor in SAC lab behind Todd Hall 20170497 2nd on south wall reported by Dave M	Add Attachment