Service Request Ticket - # 74909

Service Request Information

CONTACT Name Helyer, Kella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2019 08:34 AM
Department Financial Aid Phone 88475
Location Email helyerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141184[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 8K3KV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC Pro subscription from XXXX2015004716 serialized desktop MAY2016 RENEWED MAY2017

Wired NIC 98:90:96:DA:64:31

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Dec 19, 2019 09:21 AM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Dec 19, 2019 09:21 AM 
Just needed to sign-in to creative cloud.
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Katherine Reynoso Dec 19, 2019 08:42 AM 
Task reassigned to Katherine Reynoso.
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Alix Karkanen Dec 19, 2019 08:34 AM 
Kella says there are about 16 computers in the 
FinAid office that have expired Adobe DC
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