Service Request Ticket - # 74914

Service Request Information

CONTACT Name Willard, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2019 10:28 AM
Department Criminal Justice Phone 88733
Location Email willardj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160431[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 6500/DN Color Printer
Serial No. YXE151740A Location PDR

Model 6500/DN Hostname cj.wou.edu
Notes 600dpi x 600dpi (B&W), 600dpi x 600dpi (color), 24ppm (B&W), 24ppm (color), 250sheet(s) Capacity, Legal (8.5 in x 14 in), USB Type B, RJ-45, 256MB Installed RAM, 768MB Maximum RAM, 1 Year Warranty; IP Address:140.211.64.14 Ink/Toner Refill Xerox Black High Capacity Toner #106R01597, Xerox Cyan Standard Toner #106R01591, Xerox Magenta Standard Toner #106R01592, and Xerox Yellow Standard Toner #106R01593

Wired NIC 9C:93:4E:5E:6A:01

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Dec 19, 2019 10:40 AM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Dec 19, 2019 10:40 AM 
Opened and printed with Adobe instead of Edge - 
Worked
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Alix Karkanen Dec 19, 2019 10:28 AM 
When Jen tries to print, her computer says its sent 
and her printer says it has printed, but its not 
there and not in her queue. IN until 11:55, back at 
2pm today.
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