Service Request Ticket - # 74915

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2019 10:48 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160777[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag C5FKDH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. C5FKDH2 Location SLGFA Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:E1:6D:F3

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Dec 26, 2019 10:59 AM 
Status changed from (2) Scheduled to (5) Completed
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Joe Collinsworth Dec 23, 2019 02:25 PM 
just gonna reimage 
it. needs turning 
point reinstalled
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Joe Collinsworth Dec 23, 2019 10:12 AM 
Started
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Bradley Karkanen Dec 20, 2019 04:41 PM 
Task reassigned to Joe Collinsworth.
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Bradley Karkanen Dec 20, 2019 08:17 AM 
Task reassigned to Bradley Karkanen.
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Bradley Karkanen Dec 20, 2019 08:17 AM 
Status changed from (1) Pending to (2) Scheduled
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Alix Karkanen Dec 19, 2019 10:48 AM 
****This is an email****
20160777[Edit Inv] in our conference room needs to be 
updated.
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