Service Request Ticket - # 74919

Service Request Information

CONTACT Name McMurry, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2019 11:44 AM
Department Human Resources Phone 89373
Location Email mcmurryj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181075[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 885VDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 885VDW2 Location Cyber Student PC

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E5:F8:C3

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jan 07, 2020 09:45 AM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Jan 07, 2020 09:45 AM 
Brought back 20130522[Edit Inv] and its sitting in the waiting for 
wipe area
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Gino Salazar Jan 07, 2020 09:44 AM 
Delivered!
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Gino Salazar Jan 07, 2020 09:37 AM 
Delivered and set up!
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Gino Salazar Jan 06, 2020 11:45 AM 
Its in a cart all ready to go
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Gino Salazar Jan 06, 2020 11:18 AM 
Noon today
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Megan Thibeault Jan 06, 2020 10:15 AM 
Task reassigned to Gino Salazar.
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Megan Thibeault Jan 06, 2020 10:15 AM 
Can you see if you can get to this
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Anthony Franklin Dec 30, 2019 08:11 AM 
Task reassigned to UCS Tech.
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Anthony Franklin Dec 27, 2019 03:37 PM 
Status changed from (1) Pending to (2) Scheduled
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Anthony Franklin Dec 27, 2019 03:37 PM 
Deliver and set up 1/6 @ 8:00
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Anthony Franklin Dec 27, 2019 03:36 PM 
****This is an email****
Hi Julie, 

Your new computer is ready to be delivered and 
set up.  What would be a good day and time for 
one of us to come down and do that?  For this 
setup, we will need you to be present.  

Thanks,
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Tricia Flaherty Dec 19, 2019 11:44 AM 
W#20181075[Edit Inv] cpu and monitor W#20181120[Edit Inv] are on the 
RACK in ITC013 Hallway with GFA SETUP form.  This is to 
replace W#20130522[Edit Inv] for HR Julie McMurry, Salary Admin 
Coord.
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