Service Request Ticket - # 74923

Service Request Information

CONTACT Name Elliot, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2019 12:43 PM
Department Capital Planning & Construction Phone 89363
Location Email elliotm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160934[Edit Inv] (opens in a new window) Bldg/Room TODD 137
Service Tag 15B4LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15B4LH2 Location Elesei Kalugin 2 WKS 10/17

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; Microsoft Project Standard 2016 P0105311 SEPT2017 SR#65027 ; Graphisoft ARCHICAD v21 WIN P0105320 SEPT2017 SR65027; Bluebeam Revu Standard 2018 perpetual VIA2018008960 SR#71709 MAY2019;

Wired NIC 50:9A:4C:46:0A:BB

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Dec 19, 2019 02:44 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Dec 19, 2019 02:44 PM 
This one is all good
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Gino Salazar Dec 19, 2019 01:54 PM 
Task reassigned to Gino Salazar.
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Alix Karkanen Dec 19, 2019 01:52 PM 
Priority changed from (3) Priority to (2) High Priority.
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Alix Karkanen Dec 19, 2019 12:43 PM 
Mike is having trouble with graphasofarchid and 
says the licensing is expired
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