Service Request Ticket - # 74931

Service Request Information

CONTACT Name Feuling, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2019 10:17 AM
Department Athletics Phone 88449
Location Email feulingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20181458[Edit Inv] (opens in a new window) Bldg/Room NPE Main Office
Service Tag JDFKJT2 Description Dell Latitude 5300 laptop(i5-8365U, 1.6GHZ quad)
Serial No. JDFKJT2 Location Michael Gonzalez Main office

CPU Intel Core i5-8365U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC E4:54:E8:00:F7:A7


Wireless NIC 3C:F0:11:CD:1A:68

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Jan 03, 2020 09:34 AM 
Status changed from (2) Scheduled to (5) Completed
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Anthony Franklin Jan 03, 2020 09:34 AM 
Delivered and set up
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Anthony Franklin Jan 03, 2020 08:07 AM 
Task reassigned to Anthony Franklin.
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Anthony Franklin Dec 30, 2019 08:11 AM 
Task reassigned to UCS Tech.
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Anthony Franklin Dec 27, 2019 04:48 PM 
Status changed from (7) Waiting for Contact to (2) Scheduled
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Anthony Franklin Dec 27, 2019 04:48 PM 
1/3 @ 8:00
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Anthony Franklin Dec 27, 2019 03:39 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Anthony Franklin Dec 27, 2019 03:39 PM 
****This is an email****
Hi Michael, 

Your new computer is ready to be delivered and 
set up.  What would be a good day and time for 
one of us to come down and do that?  For this 
setup, we will need you to be present.  

Thanks,
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Tricia Flaherty Dec 20, 2019 10:17 AM 
LAt5300 laptop W#20181458[Edit Inv] and  dell dock W#20181462[Edit Inv] are on the Inventory Counter in 
ITC008 with IFC Setup form to replace LATE6430 W#20121251[Edit Inv] for Michael Feuling, Asst 
Athletic Dir. Ext Affairs NPE214
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