Service Request Ticket

Service Request Information

CONTACT	Name	Warmbrand, Dawn	Date	Dec 26, 2019 11:46 AM
	Department	Abby’s House	Phone
	Location		Email	warmbrandd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181082 (opens in a new window)	Bldg/Room	WUC 106A
	Service Tag	886LDW2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	886LDW2	Location	Student Work Station
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	6C:2B:59:E5:BD:3A

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	sauern@wou.edu	88960

Entered by	Date	Memo
Nathan Sauer			Email Public
Entered by	Date	Memo
Nathan Sauer	Jan 02, 2020 09:43 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Jan 02, 2020 08:10 AM	Task reassigned to Nathan Sauer.	Add Attachment
Peter Puettmann	Jan 02, 2020 08:10 AM	Room is WUC106A (the "den" in abbys house. Port is 024A160 port B	Add Attachment
Peter Puettmann	Jan 02, 2020 08:02 AM	Status changed from (4) On Hold to (1) Pending	Add Attachment
Peter Puettmann	Jan 02, 2020 08:02 AM	talk to paul today	Add Attachment
Peter Puettmann	Dec 31, 2019 08:08 AM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Peter Puettmann	Dec 27, 2019 09:44 AM	delivered but needs network.	Add Attachment
Peter Puettmann	Dec 27, 2019 09:43 AM	Task reassigned to Peter Puettmann.	Add Attachment
Tricia Flaherty	Dec 26, 2019 11:46 AM	This equipment cpu W#20181082 and monitor W#20181127 for a new General fund hire in Abby’s House, Dawn Warmbrand, Violence Prevention Coordinator WUC106A, contact for delivery can be Aislinn Addington for setup before start date of Dec 30th, 2019	Add Attachment