Service Request Ticket - # 74953

Service Request Ticket - # 74953

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Service Request Information

CONTACT	Name	Addington, Aislinn	Date	Dec 30, 2019 08:59 AM
	Department	Abby’s House	Phone	89657
	Location		Email	addingtona@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20140702 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	4QCZQ32	Description	Dell Latitude E6440, i7-4610M Processor
	Serial No.	4qczq32	Location	PDR
	CPU	Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 2013 from XXXX2014004298
	Wired NIC	34:E6:D7:6C:60:41
	Wireless NIC	80:00:0B:A1:4E:42
	Bluetooth NIC	80:00:0B:A1:4E:46

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	ucshelpdesk@wou.edu	88925

Tracking

Entered by	Date	Memo
Service Request Desk			Email Public
Entered by	Date	Memo
Alix Karkanen	Jan 03, 2020 11:55 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Alix Karkanen	Jan 03, 2020 11:55 AM	Nathan picked it up and returned it	Add Attachment
Natalie Plasker	Jan 03, 2020 10:26 AM	Left VM	Add Attachment
Stephanie Magee	Dec 30, 2019 08:59 AM	will return tomorrow	Add Attachment
Stephanie Magee	Dec 30, 2019 08:59 AM	Task reassigned to Service Request Desk.	Add Attachment
Stephanie Magee	Dec 30, 2019 08:59 AM	loaner for new Abby's house Fac till Port is working	Add Attachment