Service Request Ticket - # 74954

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 30, 2019 10:02 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130569[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 32MXTZ1 Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. 32MXTZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 7 Pro Software MS office Pro Plus 2013 from P0093001

Wired NIC EC:F4:BB:0A:09:05


Wireless NIC 40:F0:2F:B9:05:E9

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jan 17, 2020 10:38 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jan 17, 2020 10:38 AM 
done!
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Peter Puettmann Dec 31, 2019 11:25 AM 
imaging on standup desk rn
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Stephanie Magee Dec 30, 2019 10:02 AM 
Shondra needs her Department Laptop updated to 
Windows 10. She plans to leave early today so 
please stop by before 12 to start the update. 
Either you or Joe or Bradley
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