Service Request Ticket - # 74960

Service Request Information

CONTACT Name Morell, Kyle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 31, 2019 09:45 AM
Department University Computing Solutions Phone 89384
Location Email morellk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20160271[Edit Inv] (opens in a new window) Bldg/Room VAL 128
Service Tag GRGCQD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. GRGCQD2 Location Bonnie Sherrill, Housing&Dining Acct Specialist

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#

Wired NIC 18:66:DA:14:D1:0A


TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact morellk@wou.edu 89201

Tracking

Entered by Date Memo
Kyle Morell
Email

Public

Entered by Date Memo
Bradley Karkanen Jan 28, 2020 09:28 AM
Status changed from (1) Pending to (5) Completed
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Kyle Morell Jan 28, 2020 09:28 AM
Renamed correctly
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Bradley Karkanen Dec 31, 2019 10:08 AM
Task reassigned to Kyle Morell.
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Bradley Karkanen Dec 31, 2019 09:45 AM
This machine didn't get named during imaging.
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