Service Request Ticket - # 74969

Service Request Information

CONTACT Name Padilla, Angelica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2020 08:31 AM
Department Business Services Phone 8-8958
Location Email padillaa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20140987[Edit Inv] (opens in a new window) Bldg/Room WEL 221
Service Tag Description Dell UltraSharp 23 Multimedia Monitor #UZ2315H
Serial No. CN0PCR5K7287254LAW5S Location XuanXuan Villanueve
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jan 02, 2020 09:33 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jan 02, 2020 09:33 AM 
Her notification settings were set to max, I showed her how 
to change it
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Alix Karkanen Jan 02, 2020 09:19 AM 
Status changed from (5) Completed to (1) Pending
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Alix Karkanen Jan 02, 2020 09:19 AM 
Sorry, now her computer won't mute when she hits 
mute.
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Gino Salazar Jan 02, 2020 09:17 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jan 02, 2020 09:15 AM 
She didnt have acrobat installed, shes good now
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Gino Salazar Jan 02, 2020 08:52 AM 
Task reassigned to Gino Salazar.
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Alix Karkanen Jan 02, 2020 08:31 AM 
Angelica is constantly getting an error sound (on a 
loop) sometimes without an error pop up. When she 
does get an error it says "internal error"
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