Service Request Ticket - # 74972

Service Request Information

CONTACT Name Otto, Jenna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2020 09:24 AM
Department Health & Exercise Science Phone 88908
Location Email ottoj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160129[Edit Inv] (opens in a new window) Bldg/Room RWEC 239
Service Tag 20DZPD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 20DZPD2 Location Jenna Otto

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER from W#20110888- Adobe Acrobat X Std from bundled with Fujitsu ScanSnap S1500 P0085009, Adobe CS6 Design & Web Premium

Wired NIC 18:66:DA:1C:A5:5F

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Jan 03, 2020 09:34 AM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Jan 03, 2020 09:34 AM 
Added printers
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Megan Thibeault Jan 02, 2020 09:47 AM 
Task reassigned to Anthony Franklin.
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Alix Karkanen Jan 02, 2020 09:24 AM 
Will be around all day
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Alix Karkanen Jan 02, 2020 09:24 AM 
Jenna needs to be connected to a printer but is 
unsure how
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