Service Request Ticket - # 74974

Service Request Information

CONTACT Name Gauntz, Danielle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2020 09:36 AM
Department University Computing Solutions Phone 88215
Location Email gauntzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141207[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. DCXMV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2016 from XXXX2014004298

Wired NIC 98:90:96:D9:BA:34

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jan 08, 2020 10:49 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jan 07, 2020 09:32 AM 
Adding 20141207[Edit Inv] to the computer part of the SR so this can 
be easily found later
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Gino Salazar Jan 07, 2020 09:28 AM 
Gave them 20130752[Edit Inv] and 20141207[Edit Inv]
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Gino Salazar Jan 06, 2020 11:14 AM 
Set this one up, just waiting for the other machine I am 
delivering to her before I complete this
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Gino Salazar Jan 02, 2020 10:00 AM 
Imaging a loaner
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Megan Thibeault Jan 02, 2020 09:36 AM 
Setup a loaner desktop PC for Danielle intern in Todd 127. 

There will be another computer- GFA setup for the student station.
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