Service Request Ticket

Service Request Information

CONTACT	Name	Gauntz, Danielle	Date	Jan 02, 2020 10:42 AM
	Department	University Computing Solutions	Phone	88215
	Location		Email	gauntzd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181084 (opens in a new window)	Bldg/Room	ITC 004
	Service Tag	886RDW2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	886RDW2	Location	Logan Montgomery
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938; Adobe SHARED DEVICE license per Bill K. (no order #) charged to UCS901JAN2020;
	Wired NIC	6C:2B:59:E6:23:89

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Jan 07, 2020 09:33 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Jan 07, 2020 09:33 AM	Delivered and set up!	Add Attachment
Gino Salazar	Jan 02, 2020 02:45 PM	This one should be ready soon	Add Attachment
Gino Salazar	Jan 02, 2020 11:42 AM	Task reassigned to Gino Salazar.	Add Attachment
Gino Salazar	Jan 02, 2020 11:42 AM	Imaging on the stand up desk	Add Attachment
Tricia Flaherty	Jan 02, 2020 10:42 AM	This is on inventory counter in ITC008 with "GFA" setup form it is a new station for this location and NOT replacing anything It is for a Student Worker station for Danielle Gauntz(UCS) in TODD127 and will need to get Adobe SHARED DEVICE license.	Add Attachment