Service Request Ticket - # 74978

Service Request Information

CONTACT Name Sova, Chris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2020 11:10 AM
Department Phone 88273
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190679[Edit Inv] (opens in a new window) Bldg/Room SHCC
Service Tag CTM7ZY2 Description Dell Latitude 5401, I7-9850H(6 core 2.6GHZ)
Serial No. CTM7ZY2 Location Thomas Breyer

CPU Intel Core i5-9400H 9thGen(Quad 2.5GHz, 8M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC 98:E7:43:7D:C2:9C


Wireless NIC 04:ED:33:79:4E:88


Bluetooth NIC 04:ED:33:79:4E:8C

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Alix Karkanen Jan 02, 2020 11:15 AM 
Task reassigned to Service Request Desk.
 Add Attachment
Alix Karkanen Jan 02, 2020 11:15 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Alix Karkanen Jan 02, 2020 11:15 AM 
rebooting fixed it
 Add Attachment
Alix Karkanen Jan 02, 2020 11:10 AM 
Chris is getting a server offline air
Add Attachment