Service Request Ticket - # 74981

Service Request Information

CONTACT Name Hale, Karla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2020 01:20 PM
Department College of Education Phone 89293
Location Email halek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160138[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 20F0QD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 20F0QD2 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:1B:2B:1B

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jan 02, 2020 02:41 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gino Salazar Jan 02, 2020 02:41 PM 
Her internet was being funky but reinstalling the network 
driver fixed it
 Add Attachment
Megan Thibeault Jan 02, 2020 01:20 PM 
Task reassigned to Gino Salazar.
 Add Attachment
Alix Karkanen Jan 02, 2020 01:20 PM 
It sounds like karla is having trouble with the 
network, her computer can 'establish a secure 
connection'.
 Add Attachment