Service Request Ticket

Service Request Information

CONTACT	Name	Asay, Alyssa	Date	Jan 02, 2020 03:03 PM
	Department	Athletics	Phone	88251
	Location		Email	asaya@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160933 (opens in a new window)	Bldg/Room	NPE 106
	Service Tag	155XKH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	155XKH2	Location	Alysaa Asay, Head Athletic Trainer
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511; TRANSFER:
	Wired NIC	50:9A:4C:46:0B:7E

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Jan 08, 2020 10:50 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Jan 08, 2020 10:50 AM	done!	Add Attachment
Peter Puettmann	Jan 06, 2020 02:34 PM	done but need to contact PP about outlets	Add Attachment
Megan Thibeault	Jan 03, 2020 03:34 PM	SR1008965291.	Add Attachment
Megan Thibeault	Jan 03, 2020 03:31 PM	power supply	Add Attachment
Alix Karkanen	Jan 03, 2020 11:05 AM	Room 107 not 207	Add Attachment
Megan Thibeault	Jan 02, 2020 03:21 PM	Task reassigned to Peter Puettmann.	Add Attachment
Alix Karkanen	Jan 02, 2020 03:03 PM	Alyssa is trying to turn her computer on, but it just makes a loud fan sound and doesn't come on.	Add Attachment