Service Request Ticket - # 74986

Service Request Information

CONTACT Name Boytz, Alyson   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2020 03:37 PM
Department Athletics Phone
Location Email boytza@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171260[Edit Inv] (opens in a new window) Bldg/Room NPE 206
Service Tag J17CRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. J17CRP2 Location Zoe Butterfield

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:FA:9F

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jan 03, 2020 11:50 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gino Salazar Jan 02, 2020 04:33 PM 
Remapped it, that seemed to fix it but her internet was 
super slow
 Add Attachment
Megan Thibeault Jan 02, 2020 03:41 PM 
Task reassigned to Gino Salazar.
 Add Attachment
Alix Karkanen Jan 02, 2020 03:37 PM 
Alyson has been trying to open her Hdrive all day, 
finally got into it and her files appeared but when 
she tries to open them she gets an error saying she 
is not connected to a server.
 Add Attachment