Service Request Ticket - # 74992

Service Request Information

CONTACT Name Robischon, Jeff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2020 10:34 AM
Department Student Media Phone 89697
Location Email robischonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121130[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HF3HGX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. HF3HGX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090339 downgraded to Office Pro Plus 2010

Wired NIC B8:CA:3A:83:8E:45

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Jan 06, 2020 10:34 AM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Jan 06, 2020 10:34 AM 
Printer added
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Megan Thibeault Jan 03, 2020 02:34 PM 
Task reassigned to Anthony Franklin.
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Alix Karkanen Jan 03, 2020 10:34 AM 
Jeff will be out until 2:30 but he needs help 
connecting his printer
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