Service Request Ticket - # 75004

Service Request Information

CONTACT Name Beaird, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2020 10:07 AM
Department College of Education Phone 88623
Location Email sarahb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160126[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 20G1QD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 20G1QD2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:1B:7F:35

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Jan 08, 2020 12:58 PM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Jan 07, 2020 11:08 AM 
Task reassigned to Joe Collinsworth.
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Stephanie Magee Jan 06, 2020 10:07 AM 
Had computer upgraded to Windows 10 but it is 
missing file maker pro and she would like that put 
on.
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