Service Request Ticket

Service Request Information

CONTACT	Name	Rude, Timothy	Date	Jan 06, 2020 10:24 AM
	Department	Athletics	Phone
	Location		Email	rudet@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091476 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
	Serial No.	W802409U5PK	Location	PDR
	CPU	Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)
	OS	Unknown	Software	Microsoft Office for Mac 2008 from P0075359
	Wired NIC	58:B0:35:A7:AE:C2
	Wireless NIC	D8:30:62:58:73:7D
	Bluetooth NIC	64:B9:E8:ED:91:EE

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	May 14, 2021 09:56 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Jan 10, 2020 11:56 AM	will need to replace cokmputers	Add Attachment
Stephanie Magee	Jan 10, 2020 10:20 AM	Task reassigned to Peter Puettmann.	Add Attachment
Stephanie Magee	Jan 10, 2020 10:19 AM	recruits are coming at 2 and they need this done for that	Add Attachment
Stephanie Magee	Jan 10, 2020 10:19 AM	before two o'clock	Add Attachment
Alix Karkanen	Jan 08, 2020 01:58 PM	Tim called and would like someone to come by tomorrow and help him out. Give him a call before coming so he can unlock the door.	Add Attachment
Megan Thibeault	Jan 06, 2020 10:25 AM	W 20091461 541-720-2943	Add Attachment
Megan Thibeault	Jan 06, 2020 10:24 AM	Admin rights needed username: rudet 20091476	Add Attachment