Service Request Ticket - # 75008

Service Request Information

CONTACT Name Roberts, Janet   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2020 11:18 AM
Department Education & Leadership Phone 88446
Location Email robertsjl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160128[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 20D1QD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 20D1QD2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:1C:61:50

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Jan 08, 2020 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Jan 08, 2020 03:44 PM 
Installed printers.  She was already an admin.
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Megan Thibeault Jan 06, 2020 12:46 PM 
Task reassigned to Anthony Franklin.
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John Rushing Jan 06, 2020 11:18 AM 
Needs local Xerox 3250 installed.  She no 
longer has admin after upgrade to Windows 10 
and the printer driver did not upgrade.

Available 
1/6/20 after 2pm
1/7/20 - 9:30am to 3:30pm
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