Service Request Ticket - # 75016

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2020 12:34 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150574[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5V60JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 5V60JB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201X from XXXX2015004715; VSI_RecTrac client (run client_common.exe after); IDTech EZ Writer/EZ Workshop (install BEFORE connecting magswipe on USB virtual com port)

Wired NIC 18:66:DA:10:E8:82

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jan 07, 2020 09:04 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jan 07, 2020 09:04 AM 
Forgot to update this, John and I went over and got this 
fixed for them, it was a windows 10 setting
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Megan Thibeault Jan 06, 2020 12:46 PM 
Task reassigned to Gino Salazar.
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Alix Karkanen Jan 06, 2020 12:34 PM 
Rip needs a printer connected so they can print ID 
cards.
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