Service Request Ticket - # 75019

Service Request Information

CONTACT Name Lavender, Lindsey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2020 01:12 PM
Department Student Health & Counseling Center Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170845[Edit Inv] (opens in a new window) Bldg/Room ITC 001
Service Tag JKQHJM2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. JKQHJM2 Location PDR room it has a bad battery

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC D8:9E:F3:FE:35:12


Wireless NIC 00:21:6A:F6:65:67


Bluetooth NIC 00:21:6A:F6:65:6B

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Alix Karkanen Jan 06, 2020 02:20 PM 
Task reassigned to Service Request Desk.
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Alix Karkanen Jan 06, 2020 02:20 PM 
Task reassigned to Service Request Desk.
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Alix Karkanen Jan 06, 2020 02:20 PM 
Resolved on own
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Alix Karkanen Jan 06, 2020 01:12 PM 
Lindseys scanner might have been disconnected from 
her computer, but she also thinks that Medicat 
might just be having trouble communicating with the 
scanner.
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