Service Request Ticket - # 75037

Service Request Information

CONTACT Name Helyer, Kella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2020 08:37 AM
Department Financial Aid Phone 88475
Location Email helyerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150231[Edit Inv] (opens in a new window) Bldg/Room AD 309
Service Tag Description HP OfficejetPro 8100 Color Inkjet ePrinter #CM752A
Serial No. CN58HHV0CW Location Kella Helyer, Director of Financial Aid

Model CM752A Hostname
Notes Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi; ***This printer will be a USB local printer only, our campus wireless network does not support wireless printing and this is model is not supported for network printing by UCS. *** for use with W#20110860 Ink/Toner Refill BLK-HP950 Colors-Cyan, Magenta and yellow HP951

Wired NIC A0:2B:B8:10:B7:5F


Wireless NIC A0:2B:B8:10:B7:61

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Jan 08, 2020 11:58 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Anthony Franklin Jan 08, 2020 11:58 AM 
Fixed - now printing
 Add Attachment
Megan Thibeault Jan 07, 2020 11:58 AM 
Task reassigned to Anthony Franklin.
 Add Attachment
Alix Karkanen Jan 07, 2020 08:37 AM 
Kella cannot print to 20141184[Edit Inv]. I'm assuming she's 
not connected but a sectary called for her and 
didn't have info.
 Add Attachment