Service Request Ticket - # 75038

Service Request Information

CONTACT Name O’Sullivan, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2020 08:47 AM
Department Health & Exercise Science Phone 88908
Location Email osullivj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20160156[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag H9JK092 Description Dell Ultrasharp 23-inch Multimedia Monitor #UZ2315
Serial No. H9JK092 Location GFA Pool
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Katherine Reynoso Jan 10, 2020 01:40 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jan 10, 2020 01:40 PM 
We fixed it at the UCS office.
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Joe Collinsworth Jan 08, 2020 12:19 PM 
Sent email
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Joe Collinsworth Jan 07, 2020 10:31 AM 
****This is an outgoing email****
Hi Jennifer,
Sorry I missed you earlier, I wanted to help with 
getting you logged in to your office computer. 
Please let me know when you are available and I 
will come help with that.
Thank you
Joe
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Public
Joe Collinsworth Jan 07, 2020 10:29 AM 
Went by and she wasn't there
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Alix Karkanen Jan 07, 2020 09:37 AM 
Task reassigned to Joe Collinsworth.
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Alix Karkanen Jan 07, 2020 09:37 AM 
Meet her in RWC a little before 10, she still can't 
log in
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Alix Karkanen Jan 07, 2020 08:47 AM 
Jen is hitting ctrl-alt-del and not adding @wou.edu 
to the end of her username, but still can't seem to 
long in.
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