Service Request Ticket

Service Request Information

CONTACT	Name	McMurry, Julie	Date	Jan 07, 2020 10:53 AM
	Department	Human Resources	Phone	89373
	Location		Email	mcmurryj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181075 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	885VDW2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	885VDW2	Location	Cyber Student PC
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	6C:2B:59:E5:F8:C3

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Jan 09, 2020 10:09 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Jan 09, 2020 10:09 AM	Got this set up for her, used tradekeys	Add Attachment
Gino Salazar	Jan 08, 2020 10:15 AM	I'm going over at 11:15 to help Savanna Mullan with her new equipment setup	Add Attachment
Megan Thibeault	Jan 08, 2020 08:23 AM	Task reassigned to Gino Salazar.	Add Attachment
Megan Thibeault	Jan 08, 2020 08:23 AM	Teach me your ways	Add Attachment
Alix Karkanen	Jan 07, 2020 10:53 AM	**This is an email** Good Morning, My computer was recently replaced. On my old unit, I had my Num Lock key programmed so that it acted like the "V" key. This was to allow me to type in V#'s with one hand. Would it be possible to have this updated on this machine? Tomorrow morning would be a great time for me Thank you in advance!	Add Attachment