Service Request Ticket - # 75057

Service Request Information

CONTACT Name Morgan, Becka   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2020 01:34 PM
Department Computer Science Division Phone 88964
Location Email morganb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161102[Edit Inv] (opens in a new window) Bldg/Room ITC 302C
Service Tag JBJL2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. JBJL2H2 Location Becka Morgan

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511;

Wired NIC D4:81:D7:D6:6A:71


Wireless NIC 00:28:F8:FE:0C:45

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jan 14, 2020 03:47 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Bradley Karkanen Jan 14, 2020 03:47 PM 
All diagnostics are clear on it. Going to wait until the 
next warning.
 Add Attachment
Bradley Karkanen Jan 07, 2020 01:37 PM 
John put in the warranty thing for this.
Add Attachment
Bradley Karkanen Jan 07, 2020 01:34 PM 
Laptop fan has failed gives fan malfunction on every 
boot. Is overheating
 Add Attachment