Service Request Ticket - # 75062

Service Request Information

CONTACT Name Kreskey, Kristen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2020 03:44 PM
Department Advancement & Foundation Phone 89451
Location Email Kreskeyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120894[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 31146718 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0089716 downgraded to Office Pro Plus 2010;

Wired NIC B8:CA:3A:73:B3:F6

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jan 21, 2020 03:39 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jan 21, 2020 03:39 PM 
Gave another loaner 20130862[Edit Inv]
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Katherine Reynoso Jan 16, 2020 04:44 PM 
Dead power supply. Take another loaner to them.
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Katherine Reynoso Jan 09, 2020 12:18 PM 
Looks like bad cord or dead power supply
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Katherine Reynoso Jan 09, 2020 11:37 AM 
Task reassigned to Katherine Reynoso.
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Lourdes Salazar Jan 07, 2020 03:44 PM 
"Emily Swart or Rosita Olalde can give someone 
access if the office is not open" Loaner computer 
won't start
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