Service Request Ticket - # 75064

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2020 04:32 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150117[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3610/DN Monochrome Laser Printer
Serial No. A4T543642 Location PDR

Model 3610/DN Hostname spo-finance
Notes small work group (1-6 users) 200dpi x 1200dpi (B&W) up to 47 ppm and a first-page-out time as fast as 6.5 seconds 700sheet(s) Capacity / Letter & Legal (8.5 in x 14 in) monthly duty cycle of up to 110,000 pages two-sided printing USB Type B 2.0 RJ-45 10/100/1000 BaseT Ethernet port 512MB Installed RAM 1 Year Warranty Physical Dimensions: 12.4"h x 15.5"w x 16.8"d NETWORKED BANNER PRINTER IP:140.211.116.10 Ink/Toner Refill Black Standard Capacity 106R02720; Black High Capacity 106R02722, and Black Extra High Capacity 106R02731

Wired NIC 9C:93:4E:24:F0:88

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Jan 09, 2020 09:06 AM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Jan 09, 2020 09:06 AM 
Updated inventory
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Megan Thibeault Jan 09, 2020 08:53 AM 
Status changed from (5) Completed to (1) Pending
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Megan Thibeault Jan 09, 2020 08:53 AM 
Inventory needs to be updated please
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Anthony Franklin Jan 08, 2020 03:49 PM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Jan 08, 2020 03:49 PM 
Printers moved.  Printer is already able to print 
from Banner.
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Megan Thibeault Jan 08, 2020 08:22 AM 
Banner printing would be Brittany or Dave M
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Megan Thibeault Jan 08, 2020 08:21 AM 
Task reassigned to Anthony Franklin.
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Lourdes Salazar Jan 07, 2020 04:32 PM 
****This is an email****
Hi UCS,
I need to request to have two printers moved and 
one of them set up at TRI.
 
Printer #20150117[Edit Inv] needs to go from Todd Hall room 
TH105 to room TH104.  This printer needs to be 
networked so banner reports can be printed from 
it, I think there is a double network connection 
in the room.  If not let me know and I will 
contact Telecom to set it up.
 
The printer in TH104 – #20120009[Edit Inv] needs to be moved 
into TH105.  It doesn’t need to be hooked up 
because there isn't a computer at the desk.  
 
Also, please update the locations in your 
inventory.
 
If you have any questions about these moves, 
please see Lucinda Milligan in TH103, or you can 
call me at 8-8808. 
 
Thanks
Nancy
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