Service Request Ticket - # 75069

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2020 11:06 AM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181089[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag 884LDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 884LDW2 Location Loaner - Not imaged

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E5:C5:12

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jan 17, 2020 04:52 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jan 17, 2020 04:52 PM 
Brought back 20121272[Edit Inv] and 20121294[Edit Inv]
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Bradley Karkanen Jan 17, 2020 10:27 AM 
Task reassigned to Gino Salazar.
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Bradley Karkanen Jan 17, 2020 10:26 AM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Bradley Karkanen Jan 17, 2020 10:26 AM 
****This is an email****

Hi Brad,

I'm leaving at 10am today, but Kimberly will be 
here to open BELL 123 for
you.  She is located in BELL 310, and will be here 
until 2pm today.
Thanks!

Karen
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Bradley Karkanen Jan 17, 2020 09:33 AM 
****This is an outgoing email****
Hi Karen,

I need some additional information regarding service 
request #75069

Description: GFA SETUP:Dell OptiPlex 7060 SFF 
desktop for NTT faculty station in Bellamy 123 
William Andersen/Nancy Nichols

When is a good time for us to come and swap out 
this machine? The old machine is still on Windows 7 
so this is a high priority.
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Public
Bradley Karkanen Jan 13, 2020 04:05 PM 
Task reassigned to UCS Tech.
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Bradley Karkanen Jan 13, 2020 04:05 PM 
Priority changed from (3) Priority to (2) High Priority.
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Gino Salazar Jan 13, 2020 10:18 AM 
This one is imaging on the stand up desk
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Tricia Flaherty Jan 08, 2020 11:06 AM 
I have computer W#20181089[Edit Inv] and monitor W#20181133[Edit Inv] on inventory counter in 
ITC008 with GFA setup form to replace W#20121272[Edit Inv] for Humanties/Communication 
Studies NTTs William Andersen/Nancy Nichols, NTT in BEL123.  I put Karen 
Bednarowski as contact since there are multiple NTTs at this station.
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