Service Request Ticket - # 75071

Service Request Information

CONTACT Name Wicks, Tracie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2020 12:10 PM
Department Phone 88486
Location Email wickst@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20190140[Edit Inv] (opens in a new window) Bldg/Room WEL 110
Service Tag Description Xerox VersaLink B400/DN Monochrome Laser Printer
Serial No. S6HB019301 Location Front Reception, replacing W#20110517 Front Desk

Model B400/DN Hostname twix.wou.edu
Notes 47 ppm -monthly duty cycle: recommended up to 12,000 pages and max up to 110,000; -max RES. 1200 x 1200 dpi (enhanced) -Standard two sided output(duplexing) - std paper capacity 700 sheets (optional extra tray) -Sm.-med. workgroup, Best for work teams of 3 to 15 users -Memory 2GB standard; IP:140.211.64.12 Ink/Toner Refill

Wired NIC 9C:93:4E:AB:87:2F

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Jan 08, 2020 03:46 PM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Jan 08, 2020 03:46 PM 
She figured it out.
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Alix Karkanen Jan 08, 2020 12:10 PM 
Tracie says that the label printer of her printer 
will not print, and it will only let her print from 
the bypass tray.
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