Service Request Ticket - # 75073

Service Request Information

CONTACT Name Hargreaves, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2020 12:46 PM
Department Humanities Division Phone 88764
Location Email hargred@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190691[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag Description Apple iMac 21.5 4K retinia, i5 3.0GHz 6-core #Z0VY
Serial No. C02ZQ0KDJWF2 Location GFA Shelf

CPU intel i5 (3.0 GHz, 6-Core, 8th GEN)


OS MAC OS X 10.15 (Catalina) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2018007938;

Wired NIC 3C:CD:36:5D:47:8C


Wireless NIC F8:FF:C2:23:32:76


Bluetooth NIC F8:FF:C2:37:70:02

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Jan 08, 2020 01:54 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Jan 08, 2020 01:54 PM 
DONE
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Gino Salazar Jan 08, 2020 01:40 PM 
Task reassigned to Joe Collinsworth.
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Gino Salazar Jan 08, 2020 01:40 PM 
Bradley said you did this
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Alix Karkanen Jan 08, 2020 12:46 PM 
David recently had a computer set up, but needs 
some help setting preferences, connecting to 
printers, etc.
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