Service Request Ticket - # 75079

Service Request Information

CONTACT Name Robischon, Jeff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2020 03:50 PM
Department Student Media Phone 89697
Location Email robischonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121130[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HF3HGX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. HF3HGX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090339 downgraded to Office Pro Plus 2010

Wired NIC B8:CA:3A:83:8E:45

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jan 22, 2020 08:16 AM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Jan 22, 2020 08:16 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Jan 15, 2020 02:22 PM 
This is on 10 now.
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Katherine Reynoso Jan 09, 2020 03:25 PM 
I sent him an email about whether he wants reimage 
or update to windows 10 since he is having 
problems with his computer.
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Stephanie Magee Jan 08, 2020 03:50 PM 
Running very slowly, they can't purchase right 
now. 
I was thinking updates or an image might help?
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