Service Request Ticket - # 75086

Service Request Information

CONTACT Name Gardner, Tammy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2020 08:18 AM
Department Child Development Center Phone 88238
Location Email gardnert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150776[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 30C5HC2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:0E:CD:BB


Wireless NIC 40:49:0F:06:28:6F

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jan 27, 2020 11:28 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jan 27, 2020 11:28 AM 
installed controller point and used the 
configuration file. Everything is good.
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Reggie Johnson Jan 27, 2020 08:44 AM 
Task reassigned to Reggie Johnson.
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John Rushing Jan 09, 2020 08:18 AM 
Please install the DS ControlPoint Software and 
use the configuration file T:\Pelco\CP 
Files\CPSettings_CDC_1_9_20.cp
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