Service Request Ticket - # 75087

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2020 10:12 AM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190203[Edit Inv] (opens in a new window) Bldg/Room NS 202
Service Tag 3RS3PY2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 3RS3PY2 Location Smart Classroom Instructor's Station

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:53:A3:35

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jan 09, 2020 10:43 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jan 09, 2020 10:43 AM 
done
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Megan Thibeault Jan 09, 2020 10:13 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Jan 09, 2020 10:12 AM 
Jim Dawson
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Megan Thibeault Jan 09, 2020 10:12 AM 
Priority changed from (3) Priority to (2) High Priority.
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Megan Thibeault Jan 09, 2020 10:12 AM 
Can't access H drive, no printers and screen is messed up. 

NS202
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