Service Request Ticket

Service Request Information

CONTACT	Name	Gonzalez, Michael	Date	Jan 10, 2020 11:37 AM
	Department	Athletics	Phone
	Location		Email	gonzalezmr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20190705 (opens in a new window)	Bldg/Room	NPE 115
	Service Tag	4DBP513	Description	OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
	Serial No.	4DBP513	Location	Michael Gonzalez, Office Specialist 2
	CPU	Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)
	OS	Windows 10 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2019009325;
	Wired NIC	E4:54:E8:82:02:85

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Jan 17, 2020 11:56 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Jan 17, 2020 11:56 AM	Delivered and brought back the old machine	Add Attachment
Megan Thibeault	Jan 16, 2020 01:01 PM	Task reassigned to Gino Salazar.	Add Attachment
Megan Thibeault	Jan 16, 2020 01:01 PM	I think Gio did this one.	Add Attachment
Gino Salazar	Jan 16, 2020 10:50 AM	11:30	Add Attachment
Gino Salazar	Jan 16, 2020 10:08 AM	Sending email	Add Attachment
Bradley Karkanen	Jan 14, 2020 03:47 PM	Task reassigned to UCS Tech.	Add Attachment
Bradley Karkanen	Jan 10, 2020 11:55 AM	This is on the standup desk imaging.	Add Attachment
Tricia Flaherty	Jan 10, 2020 11:43 AM	Task reassigned to Bradley Karkanen.	Add Attachment
Tricia Flaherty	Jan 10, 2020 11:40 AM	Contact changed from Faculty/Staff New to Michael Gonzalez.	Add Attachment
Tricia Flaherty	Jan 10, 2020 11:38 AM	Contact Info: Michael Gonzalez gonzalezmr@wou.edu	Add Attachment Public
Tricia Flaherty	Jan 10, 2020 11:37 AM	I have put W#20190705 computer and monitor W#20190714 to replace WIN 7 station W#20110928 in NPE115 for an Office Spec position that was just hired. Michael Gonzalez	Add Attachment