Service Request Ticket

Service Request Information

CONTACT	Name	Reddan, James	Date	Jan 10, 2020 01:31 PM
	Department	Creative Arts/Music	Phone	88802
	Location		Email	reddanj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20190847 (opens in a new window)	Bldg/Room	RA 103
	Service Tag	1ZMLDZ2	Description	Dell 24 USB-C Monitor #P2419HC
	Serial No.	1ZMLDZ2	Location	storage in nicole morgans office

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	rjohnson17@wou.edu	88925

Entered by	Date	Memo
Reggie Johnson			Email Public
Entered by	Date	Memo
Reggie Johnson	Jan 30, 2020 03:40 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Gino Salazar	Jan 28, 2020 08:33 AM	Task reassigned to Reggie Johnson.	Add Attachment
Reggie Johnson	Jan 27, 2020 11:52 AM	delivered monitor 20190847, setup completed. Inventory is updated.	Add Attachment
Katherine Reynoso	Jan 24, 2020 04:43 PM	Task reassigned to UCS Tech.	Add Attachment
Katherine Reynoso	Jan 24, 2020 04:43 PM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Katherine Reynoso	Jan 24, 2020 04:42 PM	**This is an outgoing email** Hi James, I need some additional information regarding service request #75109 Description: NEW EQUIP SETUP: Deliver Dell 24 USB- C Monitor #P2419HC to Smith 124 for JAmes Reddan 2nd display I'm Katherine from UCS. It looks like your new monitor is ready to be delivered. If you contact our office at 503-838-8925 or email me with some times and dates that would be convenient for you, it would be appreciated. Thank You, Katherine Reynoso	Add Attachment Public
Katherine Reynoso	Jan 24, 2020 04:35 PM	Task reassigned to Katherine Reynoso.	Add Attachment
Tricia Flaherty	Jan 10, 2020 01:31 PM	This is on the inventory counter in ITC 008 with INVOICE. it is W#20190847 for James Reddan to use as 2nd display with W#20171045	Add Attachment