Service Request Ticket - # 75111

Service Request Information

CONTACT Name Lilley, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2020 04:07 PM
Department Facilities Services Phone 88239
Location Email lilleym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130737[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35Q1M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35Q1M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC F8:B1:56:DB:F7:78

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact morellk@wou.edu 89201

Tracking

Entered by Date Memo
Kyle Morell
Email

Public
Entered by Date Memo
Alix Karkanen Jan 28, 2020 09:28 AM 
Status changed from (1) Pending to (5) Completed
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Kyle Morell Jan 28, 2020 09:28 AM 
Computer monitor was turned off, had a good laugh
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Megan Thibeault Jan 13, 2020 10:47 AM 
Task reassigned to Kyle Morell.
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Megan Thibeault Jan 13, 2020 10:47 AM 
Can you check this out, I think its a dining machine.
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Alix Karkanen Jan 10, 2020 04:07 PM 
Break room room computer

no display cable, has a display cable. Calling back 
with more info
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