Service Request Ticket - # 75122

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2020 01:08 PM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150332[Edit Inv] (opens in a new window) Bldg/Room PDR PDR
Service Tag Description Apple MacBook Pro 13-inch w/ Retina Display #Z0QP
Serial No. C02R530HFVH8 Location Going to PDR

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 2011 for MAC and above XXXX2015004715; TechSmith Camtasia for MAC v2 from VISA2015005074; Adobe CC201* subscription NamedUser(Philip Wade)MAY2017

Wireless NIC F4:5C:89:A3:81:2B


Bluetooth NIC F4:5C:89:A3:81:2C

TECHS Submitted by Joe Collinsworth Contact jcollinsworth17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Jan 13, 2020 01:33 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Joe Collinsworth Jan 13, 2020 01:08 PM 
Upgrade finished, backed up his data and asked if 
there's anything else we need to fix. In outbox
 Add Attachment