Service Request Ticket

Service Request Information

CONTACT	Name	Poston, Pete	Date	Jan 13, 2020 02:41 PM
	Department	Natural Science/ Chemistry	Phone	88218
	Location		Email	postonp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181091 (opens in a new window)	Bldg/Room	DFSC 211
	Service Tag	885NDW2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	885NDW2	Location	Keith Schwartz
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	6C:2B:59:E5:C5:2E

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Jan 15, 2020 12:13 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Jan 15, 2020 12:13 PM	Delivered and brought back cpu 20121261 and monitor 20121281	Add Attachment
Gino Salazar	Jan 15, 2020 10:09 AM	this is 10-11	Add Attachment
Gino Salazar	Jan 15, 2020 10:04 AM	Sorry wrong task	Add Attachment
Gino Salazar	Jan 15, 2020 10:04 AM	1-3 today!	Add Attachment
Gino Salazar	Jan 14, 2020 08:32 AM	Sent him an email about tomorrow	Add Attachment
Megan Thibeault	Jan 14, 2020 07:45 AM	I will also move it in AD	Add Attachment
Megan Thibeault	Jan 14, 2020 07:44 AM	Task reassigned to Gino Salazar.	Add Attachment
Megan Thibeault	Jan 14, 2020 07:44 AM	If you want to email Pete to see if you can do this when you go to meet him tomorrow to disable nics? I'm running dell command, making him and admin and then the box will be back in ITC008	Add Attachment
Megan Thibeault	Jan 13, 2020 04:38 PM	Imaged at my desk	Add Attachment
Tricia Flaherty	Jan 13, 2020 02:41 PM	This new computer W#20181091 and monitor W#20181134 is on inventory counter in ITC008 with GFA Setup form to replace W#20121261 (STILL WIN7).	Add Attachment