Status changed from (3) Order in Process to (5) Completed

Delivered her computer and set it back up. 
Connected her mac to her printers. The fan 
error came up when the cpu was booted so she 
most likely will be calling and talking about 
the fan error again. The cpu works good 
otherwise.

****This is an email****
Hello,

I will be in my office on Monday from 12:30-
2:30, or Tuesday at noon. If you can let me 
know when the technician will come it would be 
greatly appreciated, so I don’t have to keep on 
waiting.

Thank you!

Thanks,
Chien

She would like to know the exact time for setup, 
so she isn't waiting for a long time.

****This is an outgoing email****
Hi Chien-Chun,

I need some additional information regarding 
service request #75143

Description: Re: Computer noises 

I'm Katherine from UCS. We ended up needing to 
warranty the Graphics Card. We just finished 
installing the new GC and the computer is ready to 
be picked up or delivered. If you can send me a 
list of preferred times and dates to have this 
delivered it would be appreciated.

Thank You,
Katherine Reynoso

GC is at your desk, need the old one back in the box and returned to me

You have successfully submitted request SR1011549506.

The machine is underneath my desk.

Apparently was making a noise yesterday, it needs 
to warrantied.

Left a VM to drop off her computer. It is working 
great no weird noises. Maybe she is using some 
hard software? 

Running Prime95, not making any noise.

****This is an email****
Hello UCS,

I'll need a tech to come over and check on my 
computer, it is making loud noises again (Dell 
20170142). I will be in my office from noon to 2pm 
tomorrow, if you could send someone over during 
that time it would be greatly appreciated!
My office: RWEC 141.

Thanks,
Chien